Why are jpegs photos downloading as bitmaps, and how do I...

<< Back to: JPEG image compression FAQ, part 1/2

Question by Tom
Submitted on 8/3/2003
Related FAQ: JPEG image compression FAQ, part 1/2
Rating:	Rate this question:
Why are jpegs photos downloading as bitmaps, and how do I fix it? A couple of months ago I purchased a Kodak Digital Camera (Model LS443). Before loading the Kodak EasyShare software for my LS443, I was able to download jpeg photos from the Internet. Now when I try to download these same pictures (which are identified as jpeg pics (and which I can download as such from other PCs)), the only option available in the drop down menu is for saving the pics is as bitmap images. The added Easyshare software is the only thing that's different. I've contacted Kodak and none of their suggestions have worked. The closest one involve my downloading and running an Unassociate Utility program (as the Easyshare can overtake existing files/applications). I tried other suggestions (including uninstalling the Easyshare) but have not been able to find a solution in any of the resets or command changes to my HP Pentium 4 running on Windows XP Media Center Edition using either my MSN browser or the IE browser. Something is blocking my saving jpegs pictures as jpegs and is instead somehow converting them to bitmap images. Have you any suggestions? Thanks

FAQS.ORG makes no guarantees as to the accuracy of the posts. Each post is the personal opinion of the poster. These posts are not intended to substitute for medical, tax, legal, investment, accounting, or other professional advice. FAQS.ORG does not endorse any opinion or any product or service mentioned mentioned in these posts.

<< Back to: JPEG image compression FAQ, part 1/2

[ Home | FAQ-Related Q&As | General Q&As | Answered Questions ]

Answer by rainquest
Submitted on 9/23/2003
Rating:	Rate this answer:
Clear the cache, problem solved.

Answer by OmegaCentauri
Submitted on 1/26/2004
Rating:	Rate this answer:
"Clearing the Cache"- heres what I did: Internet Explorer -> Tools -> Internet Options -> General -> Delete Files. Press "Delete Files", get and hourglass and mine took 5 minutes to clear. Apparently you can change the size of the cache by pressing "Settings" instead of "Delete Files".

Answer by Tony
Submitted on 2/24/2004
Rating:	Rate this answer:
Cleared cache and set the limit to 300mb. my previous cache was 1gb. afterwards, nothing happen. all jpegs that i try to save are still bitmaps w/ no other options to choose.help, is it problem with java or something? i don't know.

Answer by Vicki
Submitted on 4/15/2004
Rating: Not yet rated	Rate this answer:
I'm having the same exact problem and have experienced it on my mom's PC too. I don't know what it is, it happens overnight!

Answer by Rooskipow
Submitted on 4/16/2004
Rating:	Rate this answer:
Open internet explorer go to tools>internet options>general tab,then delete temporary internet files.I don't know why it works but it just fixed that problem for me.Also click on the advanced tab and make sure the "do not save encrypted pages to disk"line is not checked.Good luck.This is a really annoying glitch.

Answer by ralph
Submitted on 6/25/2004
Rating:	Rate this answer:
yeh I tried all that but u have to delete more stuff for it to work. Here's the microsoft knowledge base article about it: support.microsoft.com/default.aspx?scid=kb;en-us;810978

Answer by Vid Smith
Submitted on 6/27/2004
Rating:	Rate this answer:
I was having the problem, and followed the Microsoft instructions. I had 2 damaged objects in the listing. When I tried to save the next image, everything worked correctly.

Answer by paul
Submitted on 11/17/2004
Rating: Not yet rated	Rate this answer:
download as bitmaps into 'my documents'. Open 'my documents', right click file, open file with 'windows veiwer', explorer, or paint. Choose 'save as' with paint or click the floppy 'icon' on windows viewer. You should now have a choice of how to save---jpeg, gif, whatever, and can save it anywhere. All my downloads lose their titles, so you might want to type one in to avoid conflicts.

Answer by RavenKane
Submitted on 12/5/2004
Rating: Not yet rated	Rate this answer:
None of that works for me. I've tried other things too. I also switched to Mozilla and Firefox but they take about 10 seconds to save the image and go back to the previous page. I'm in image hell!!!

Answer by Phoenix
Submitted on 12/17/2004
Rating: Not yet rated	Rate this answer:
Thank you guys so much!!!!

Answer by zergwar57
Submitted on 3/12/2005
Rating: Not yet rated	Rate this answer:
i am having a similar problem. i made a symbol for my band in microsoft word, and then i put it into paint, and i want to put it onto a website, but the site only takes jpgs, and not bitmaps, is there anyway i can get it to not be a jpeg anymore?

Answer by Steve
Submitted on 8/26/2005
Rating: Not yet rated	Rate this answer:
Take the .bmp's & drag them to Paint, Now go up to File & "Save As". Now you can change it to a .jpg with the drop down arrow. I also have the same problem with .bmp's & I do this & it works. This will get you going.

Answer by Phil Mackie
Submitted on 8/28/2006
Rating: Not yet rated	Rate this answer:
I can't offer a solution, but this is a way of living with the problem. I presume the file name which appears in the dialogue box is "untitled" and you have to enter a file name manually. If you include the extension .jpg in the file name (e.g. you overwrite "untitled" with "whatever.jpg"), it should save as a jpeg.

Your name or nickname:
If you'd like to create a new account or access your existing account, put in your password here:
Your answer: