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PC/GEOS OS FAQ, Common Problems (part 6/6)

( Part1 - Part2 - Part3 - Part4 - Part5 - Part6 )
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Archive-name: pcgeos-faq/part6
Posting-Frequency: monthly
Last-modified: January 1, 2003
URL: http://www.geocities.com/originalravinray/geos/faq/pcgeosfaq6.txt

See reader questions & answers on this topic! - Help others by sharing your knowledge
The most recent version of this file can be found at any news.answers
archive site. One such site is rtfm.mit.edu, in the
/pub/usenet/comp.os.geos.misc subdirectory. The most recent version of the
FAQ is also available from my home page at
http://www.geocities.com/originalravinray/geos/faq/ in both HTML and ASCII
format.

   ------------------------------------------------------------------------

DISCLAIMER

I make no claims about the accuracy of this information. Use it at your own
risk. This file is compiled from various sources, including but not limited
to USENET, the Web, commercial networks, and electronic mail. The FAQ is
mostly targeted towards desktop Geos users, both Ensemble and NewDeal
Office. However, there are still many sections devoted to other topics and
Geos platforms.

This information may be freely distributed, in whole or in part, in any
form, provided that any distributor:

    * Tells me, so that I can inform you of updates to the FAQ and tell the
      USENET community (I will keep the information confidential, if you
      desire)
    * Makes every reasonable effort to keep this information current
    * Releases myself and the rest of USENET from any liability.

If this file leaves the confines of USENET for any BBS's, web pages, user
groups, commercial networks, or other networks (FidoNet, GeoHolics Net,
etc.) or vendors, please let me know so that I can pass along the
information to others.

Please send submissions, comments, suggestions, or corrections to
rayancog@pacific.net.ph.

CREDITS

I'd like to give the following folks my thanks:

    * Steve Main (ndmain@aol.com) former Director of Technical Services,
      NewDeal.
    * John Howard (johnh@breadbox.com) of Breadbox Computers, for giving me
      up-to-date info.
    * Stephen Haffly (hafflys@earthlink.net) for reposting this FAQ to
      FidoNet.
    * Lynn Montelauro (GSMLynn@aol.com) for making this FAQ a part of GSMN.
    * Rose Walton PC Coaches (rwcoaching@aol.com,
      http://users.aol.com/rwcoaching/) for distributing copies of this FAQ
      to its customers.
    * Werni Grieder (BaselBasel@aol.com,
      http://ourworld.compuserve.com/homepages/WerniGrieder) for being a
      Geos deity.
    * Doug Taylor (doug-taylor+@osu.edu) for a lot of the PDA information.
    * All the people who have written great Geos software.
    * All the people who mail me information and follow comp.os.geos.misc.
    * And of course, James Bearden, the original author of this FAQ.

UPDATES

Since the previous update (February 10, 2002), the following sections have
been updated:

    * Credits (John Howard's e-mail addresses)
    * Section 6.1.2 I installed Geos on my zippy new computer, but it
      won't load up. What's the problem? It dies with a KR-01 error
      (divide by zero).

   ------------------------------------------------------------------------
INDEX

    * 6 Common Problems
         o 6.1 It's broke!
              + 6.1.1 When I try to start Geos, I get a message saying that
                unable to find /userdata/fonts! What's the problem?
              + 6.1.2 I installed Geos on my zippy new computer, but it
                won't load up. What's the problem? It dies with a KR-01
                error (divide by zero).
              + 6.1.3 I keep getting SHARE or File Lock errors when I run
                Geos. What's going on?
              + 6.1.4 I'm running the desktop version with Stacker
                installed. Drive C is my Stacker volume. For some reason
                GeoManager insists on looking at drive E for the
                /geoworks/world directory, even though when I exit Geos I'm
                on drive C. Any ideas?
              + 6.1.5 I keep having problems with Geos 2.0 and
                DoubleSpace/SuperStor/Stacker. What can I do?

   ------------------------------------------------------------------------

6 Common Problems

6.1 It's broke!

6.1.1 When I try to start Geos, I get a message saying that Geos is unable
to find /userdata/fonts! What's the problem?

This could be any of several things, but it usually means that Geos is
unable to find a suitable file system driver. Geos interacts with the
hardware at a very low level, and doesn't work well with anything that
redirects the drives. Specifically:

    * WFW 32-bit file access sometimes causes problems, in which case
      you should disable it.
    * Windows NT/2000 is not compatible with Geos (v1.x and 2.x).
      Version 3.0 works with NT/2000.
    * Multiuser versions of DOS (DR Multiuser DOS, Concurrent DOS,
      Real/32, PC MOS) are not compatible with all versions of Geos.
    * Geos does not recognize the Win95 (aka MS-DOS 7.0) file system.
      This can be fixed with SETVER (v1.x and v2.x) or by adding the
      line 'fs =3D ms4.geo' to the [system] section of the GEOS.INI file
      (v2.x only.) Geos versions 2.5 and higher don't suffer from this
      problem.
    * PC DOS 7, PC DOS 2000 and DR-DOS 7.03 no longer need SETVER
      loaded for Geos 3.0 to operate.
    * Some networked drives cause problems for Geos system files,
      although you can usually save data to a networked drive.
    * DOS emulation under Linux or Macintosh causes problems because
      Geos tries to directly interact with hardware that just isn't
      there.

6.1.2 I installed Geos on my zippy new computer, but it won't load up.
What's the problem? It dies with a KR-01 error (divide by zero).

This is known as the fast CPU bug. It was first observed on Geoworks
Ensemble 2.x. The best fix is to edit your GEOS.INI file and change the
line

      continueSetup =3D true

to

      continueSetup =3D false

There may be a new "very fast CPU bug" that affects NDO2000 and Breadbox
Ensemble (and all earlier versions too).  No one has been able to pin down
exactly at what CPU speed it happens (most likely that is dependent on the
make and model of CPU) but it is around 1.3 GHz.

6.1.3 I keep getting SHARE or File Lock errors when I run Geos. What's
going on?

Geos needs a lot of files open at once. If you're using SHARE, try adding
the switch /f:4096 or /f:6144. On some systems, /L:40 seems to help. If you
are not on a network, you might not need SHARE at all.

6.1.4 I'm running the desktop version with Stacker installed. Drive C is my
Stacker volume. For some reason GeoManager insists on looking at drive E
for the /Geoworks/world directory, even though when I exit Geos I'm on
drive C. Any ideas?

Check the volume labels for drives C, D, and E. If they're identical, then
use GeoManager to edit the volume labels so that each drive has its own
distinct label. On some computers, you may have to exit to DOS to change
the drive label (use the LABEL command).

6.1.5 I keep having problems with Geos 2.0 and
DoubleSpace/SuperStor/Stacker. What can I do?

Geos 2.0 normally works fine on compressed drives, although there is
sometimes a decrease in performance if the swap file is on the compressed
drive, particularly if you are using DoubleSpace (the compression included
with MS-DOS 6.0 and 6.2.) Geos 1.x frequently had problems if the swap file
was on a compressed drive, and users of these versions should make sure
(through Preferences) that their swap file is on an uncompressed drive.
Problems with Stacker not recognizing your compressed HD(s) correctly can
usually be solved by adding lines to the [system] section of your GEOS.INI
file to specifically define the drives as fixed disks:

      drive c =3D 65536

where c is your compressed Stacker drive.

End of the PC/Geos FAQ Part 6
   ------------------------------------------------------------------------
          Copyright =A9 199?-1999 James Bearden. All rights reserved.

    Copyright =A9 1999-2003 Raymond Thaddeus C. Ancog. All rights reserved.=
=20

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