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In the succeeding minutes, controllers were attempting to ascertain the alti-
tude of the southbound flight.
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Military Notification and Response.
Boston Center did not follow the
protocol in seeking military assistance through the prescribed chain of com-
mand. In addition to notifications within the FAA, Boston Center took the ini-
tiative, at 8:34, to contact the military through the FAA's Cape Cod facility.
The center also tried to contact a former alert site in Atlantic City, unaware it
had been phased out. At 8:37:52, Boston Center reached NEADS. This was
the first notification received by the military--at any level--that American 11
had been hijacked:
115
FAA:
Hi. Boston Center TMU [Traffic Management Unit], we have a
problem here.We have a hijacked aircraft headed towards New York,
and we need you guys to, we need someone to scramble some F-16s
or something up there, help us out.
NEADS:
Is this real-world or exercise?
FAA:
No, this is not an exercise, not a test.
116
NEADS ordered to battle stations the two F-15 alert aircraft at Otis Air
Force Base in Falmouth, Massachusetts, 153 miles away from New York City.
The air defense of America began with this call.
117
At NEADS, the report of the hijacking was relayed immediately to Battle
Commander Colonel Robert Marr. After ordering the Otis fighters to battle
stations, Colonel Marr phoned Major General Larry Arnold, commanding
general of the First Air Force and NORAD's Continental Region. Marr sought
authorization to scramble the Otis fighters. General Arnold later recalled
instructing Marr to "go ahead and scramble them, and we'll get authorities
later." General Arnold then called NORAD headquarters to report.
118
F-15 fighters were scrambled at 8:46 from Otis Air Force Base. But NEADS
did not know where to send the alert fighter aircraft, and the officer directing
the fighters pressed for more information:"I don't know where I'm scrambling
these guys to. I need a direction, a destination." Because the hijackers had
turned off the plane's transponder, NEADS personnel spent the next minutes
searching their radar scopes for the primary radar return. American 11 struck
the North Tower at 8:46. Shortly after 8:50, while NEADS personnel were still
trying to locate the flight, word reached them that a plane had hit the World
Trade Center.
119
Radar data show the Otis fighters were airborne at 8:53. Lacking a target,
they were vectored toward military-controlled airspace off the Long Island
coast.To avoid New York area air traffic and uncertain about what to do, the
fighters were brought down to military airspace to "hold as needed." From 9:09
to 9:13, the Otis fighters stayed in this holding pattern.
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THE 9/11 COMMISSION REPORT
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