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responsible for making it work. Pavitt underscored the responsibility of the par-
ticular field location where the suspects were being tracked at any given time.
On the other hand, he also said that the Counterterrorist Center was supposed
to manage all the moving parts, while what happened on the ground was the
responsibility of managers in the field.
35
Headquarters tended to support and facilitate, trying to make sure every-
one was in the loop. From time to time a particular post would push one way,
or headquarters would urge someone to do something. But headquarters never
really took responsibility for the successful management of this case. Hence the
managers at CIA headquarters did not realize that omissions in planning had
occurred, and they scarcely knew that the case had fallen apart.
The director of the Counterterrorist Center at the time, Cofer Black,
recalled to us that this operation was one among many and that, at the time, it
was "considered interesting, but not heavy water yet." He recalled the failure
to get the word to Bangkok fast enough, but has no evident recollection of
why the case then dissolved, unnoticed.
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356
THE 9/11 COMMISSION REPORT
6. June 2001: FBI and CIA officials do not ensure that all relevant
information regarding the Kuala Lumpur meeting was shared
with the Cole investigators at the June 11 meeting.
7. August 2001: the FBI does not recognize the significance of the
information regarding Mihdhar and Hazmi's possible arrival in
the United States and thus does not take adequate action to
share information, assign resources, and give sufficient priority
to the search.
8. August 2001: FBI headquarters does not recognize the signifi-
cance of the information regarding Moussaoui's training and
beliefs and thus does not take adequate action to share infor-
mation, involve higher-level officials across agencies, obtain
information regarding Moussaoui's ties to al Qaeda, and give
sufficient priority to determining what Moussaoui might be
planning.
9. August 2001: the CIA does not focus on information that
Khalid Sheikh Mohammed is a key al Qaeda lieutenant or con-
nect information identifying KSM as the "Mukhtar" mentioned
in other reports to the analysis that could have linked
"Mukhtar" with Ramzi Binalshibh and Moussaoui.
10.August 2001: the CIA and FBI do not connect the presence of
Mihdhar, Hazmi, and Moussaoui to the general threat report-
ing about imminent attacks.
Final 10-11.4pp 7/17/04 4:12 PM Page 356